One of the Advantages of a Product Layout Approach to Service

question 44

Multiple Choice

One of the advantages of a product layout approach to service design is ________.

• A) the elimination of bottlenecks
• B) achieving equal division of labor
• C) the ease of customization
• D) increased flexibility

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Definitions:

Straight Rebuy

A routine purchasing decision in which a business reorders a product or service without any modifications or consideration of new options.

Contract Negotiations

The process of discussing terms and reaching an agreement in a contract, often involving matters such as price, delivery, and terms of service between two or more parties.

Low-involvement

Products or services that require minimal thought and effort from consumers before purchase due to their simplicity and low cost.

High-involvement

Refers to purchase decisions that carry a higher risk to buyers and therefore require more thought and research.