Services Can Create Barriers to Entry By______

question 65

Multiple Choice

Services can create barriers to entry by______.

• A) using economies of scale
• B) creating switching costs
• C) using databases and information technology
• D) all of the above

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Definitions:

Communication Gap

A situation where there is a failure in properly exchanging information, leading to misunderstandings or conflicts.

Line Managers

Individuals in an organization who are directly responsible for managing employees and operations, often overseeing a specific department or area.

Scenario Planning

Planning that identifies alternative future scenarios and makes plans to deal with each.

Royal Dutch/Shell

A global group of energy and petrochemical companies, known for its innovations in oil and gas exploration.