Which of the Following Quality Gurus Believed That Companies Should

question 35

Multiple Choice

Which of the following quality gurus believed that companies should strive for zero defects and that quality was,in a sense,free since quality improvement programs invariably paid for themselves?

• A)Juran
• B)Deming
• C)Baldrige
• D)Crosby

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Definitions:

Experiments

Controlled procedures carried out to investigate relationships between variables, typically involving manipulation of one variable to observe its effect on another.

Blood Drawn

The process of extracting blood from the body, typically for diagnostic or therapeutic purposes.

Schachter

Stanley Schachter, a psychologist known for his research on social and emotional factors in group cohesion, particularly relating to anxiety and affiliation.

Anxious

Experiencing worry, unease, or nervousness, typically about an imminent event or something with an uncertain outcome.