At Appleson Publishing, Products Are Produced by a Team Representing

question 82

Short Answer

At Appleson Publishing, products are produced by a team representing different functional groups, none of which have supervisory authority over any of the others. Represented departments include design, production, and marketing.
Design department members are skilled at identifying customer requirements and creating product specifications. Their success is measured by return on product investment, which takes into account both the money earned by a product and the money spent on that product.
Production department members are skilled at project execution. They are responsible for creating products according to the Design department members' specification. The Production department is considered successful when it completes projects according to schedule and project spending does not exceed the project's budget.
Marketing department members are responsible for building profitable relationships with target market segments. They are skilled at communicating a product's value and persuading customers to make purchases. Marketing department members' success is measured by the revenue that the products take in.
Which of the following questions would most likely lead to a conflict between design department members and production department members?
Should Appleson invest in a new project that requires heavy initial investment but is expected to lead to a large stream of revenue in the long run?
Should a project be launched later than planned in order to make changes that will make it more attractive to customers?
Should product management focus on the needs that customers have already expressed or should it try to anticipate unexpressed needs?
Is the team project process at Appleson more effective than it would be if it followed a more traditional organizational structure?
When projects do not meet expectations, is the failure likely to be caused by faulty product design or inadequate market development?

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Definitions:

Paranasal Sinuses

Air-filled spaces within the bones around the nasal cavity that help to warm, moisten, and filter the air we breathe.

Nasal Cavity

The interior space of the nose, involved in breathing and olfaction, lined with hairs and mucous membranes.

Thyroid Cartilage

Largest laryngeal cartilage. It forms the laryngeal prominence, or Adam’s apple.

Laryngeal Cartilages

The cartilaginous structures in the larynx (voice box) that provide support and protection, including the thyroid, cricoid, and arytenoid cartilages.