Because a Large Number of CRM Applications Exist, Integrating These

question 5

Essay

Because a large number of CRM applications exist, integrating these in one company can be problematic.Briefly describe the issue and discuss how integration can be achieved.

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Definitions:

Five Stages

A reference to a progression through five distinct phases in a particular process or activity.

Personal Change

The process of transforming or modifying one's behavior, beliefs, or life circumstances.

Seven Stages

A hypothetical framework suggesting a sequence of phases that one might go through when dealing with a process or overcoming a challenge.

Driving Forces

Factors that motivate or influence individuals or organizations towards achieving goals or initiating change.