Ken Is a Production Operator Who Plots a Sample of the Product

question 107

Short Answer

Ken is a production operator who plots a sample of the product and finds that it is outside the upper or lower specification limits on the control chart. What should he do?
Continue with production and analyze why the problem might be occurring
Do nothing; wait to see if the next sample is within the control limits
Tell co-workers "the sky is falling!"
Correct the problem (e.g., people, equipment, materials, or work methods)
Shut down the machine and have a manager investigate the problem

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Definitions:

Independent

Refers to the state of being free from outside control or support, capable of thinking or acting for oneself.

Aggression

Behavior characterized by actions or intentions to harm or assert dominance over another individual, which can be physical, verbal, or non-verbal.

Intimidation

The act of frightening someone into doing or not doing something, often used as a method of manipulation or control.

Coercion

The practice of persuading someone to do something by using force or threats, often undermining their freedom of choice.