The 2011 OECD Productivity Study Showed That Norway Had the Highest

question 28

True/False

The 2011 OECD productivity study showed that Norway had the highest output per hour worked.

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Definitions:

Implementing

The process of putting into effect or action a plan, decision, or method.

QMS

Quality Management System, a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.

TQM

Total Quality Management, a management approach focused on long-term success through customer satisfaction, involving all members of an organization in improving processes, products, services, and culture.

Deming Approach

A management philosophy focused on quality improvement through continuous refinement and employee involvement, based on the ideas of W. Edwards Deming.