TABLE 18-8 Recently, a University Switched to a New-Referring to Table 18-8, an R Chart Is to Be

The Answer of TABLE 18-8 Recently, a University Switched to a New-Referring to Table 18-8, an R Chart Is to Be

TABLE 18-8 Recently, a University Switched to a New-Referring to Table 18-8, an R Chart Is to Be

The Answer of TABLE 18-8 Recently, a University Switched to a New-Referring to Table 18-8, an R Chart Is to Be

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TABLE 18-8
Recently, a University Switched to a New

question 38

Short Answer

TABLE 18-8
Recently, a university switched to a new type of computer-based registration. The registrar is concerned with the amount of time students are spending on the computer registering under the new system. She decides to randomly select 8 students on each of the 12 days of the registration and determine the time each spends on the computer registering. The range, mean, and standard deviation of the times required to register are in the table that follows.
$\begin{array} { c c l l } \text { Day } & \text { Range } & \text { Mean } & \text { Std.Dev. } \\1 & 10 & 5.250 & 3.4949 \\2 & 31 & 15.250 & 10.3060 \\3 & 13 & 20.375 & 4.9262 \\4 & 21 & 22.875 & 8.3911 \\5 & 35 & 8.500 & 11.3767 \\6 & 18 & 7.875 & 6.9372 \\7 & 25 & 11.250 & 8.5815 \\8 & 30 & 7.875 & 9.5235 \\9 & 17 & 10.250 & 6.3640 \\10 & 22 & 9.500 & 7.8740 \\11 & 27 & 7.875 & 8.7086 \\12 & 26 & 12.875 & 9.3723\end{array}$
-Referring to Table 18-8, an R chart is to be constructed for the time required to register. The center line of this R chart is located at _____.

Definitions:

Cognitive Dissonance

The mental discomfort experienced by a person who holds two or more contradictory beliefs, ideas, or values at the same time.

Suggestion Technique

A selling technique where the salesperson proposes options or ideas to the customer to encourage making a purchase decision or enhancing the purchase.

Customer Testimonials

Customer testimonials are written or recorded statements from satisfied customers, extolling the virtues and benefits of a product, service, or company.

Customer Participation

The involvement of customers in the development, delivery, and evaluation of products or services, often leading to improved customer satisfaction and loyalty.