$$\text { TABLE 11-2 }$$ An Airline Wants to Select a Computer Software Package for a Computer

question 148

Multiple Choice

$$\text { TABLE 11-2 }$$ An airline wants to select a computer software package for its reservation system. Four software packages (1, 2, 3, and 4) are commercially available. The airline will choose the package that bumps as few passengers, on the average, as possible during a month. An experiment is set up in which each package is used to make reservations for 5 randomly selected weeks. (A total of 20 weeks was included in the experiment.) The number of passengers bumped each week is obtained, which gives rise to the following Excel output:
$\text { ANOVA }$
$\begin{array}{lcccccc}\hline \text { Source of Variation } & \text { SS } & \text { df } & \text { MS } & F & p \text {-value } & F \text { crit } \\\hline \text { Between Groups } & 212.4 & 3 & & 8.304985 & 0.001474 & 3.238867 \\\text { Within Groups } & 136.4 & & 8.525 & & & \\\\\text { Total } & 348.8 & & & & &\end{array}$
-Referring to Table 11-2, the total degrees of freedom is

• A) 3.
• B) 16.
• C) 4.
• D) 19.

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Definitions:

Belief in a Just World

The assumption that the world is fair and people get what they deserve, influencing one’s response to injustices.

Authoritarianism

A governing system characterized by strong central power and limited political freedoms, often with enforced obedience to authority.

Reciprocity Norm

A social expectation that people will respond to each other in kind, repaying positive actions with positive actions and fostering mutual aid and cooperation.

Rule of Law

The idea that all individuals and organizations are accountable under laws that are impartially applied and enforced.