TABLE 1-1 The Manager of the Customer Service Division of a Major

question 77

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a videocassette recorder made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1, the possible responses to the question "How would you rate the quality of your purchase experience with 1 = excellent, 2 = good, 3 = decent, 4 = poor, 5 = terrible?" result in

• A) an ordinal scale variable.
• B) a ratio scale variable.
• C) a nominal scale variable.
• D) an interval scale variable.

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Definitions:

Heritable Disorders

Genetic conditions that can be passed down from one generation to the next, often involving abnormalities in DNA.

Genetic Concepts

Fundamental ideas in genetics, including inheritance, DNA structure and function, gene expression, and genetic variation.

Low-MAOA Gene

Associated with a variant of the MAOA gene that might result in lower activity of the enzyme, potentially affecting behavior and mood.

High-MAOA Gene

A variant of the MAOA gene associated with lower levels of aggressive behavior in individuals, often discussed in the context of genetic influences on behavior.