TABLE 1-1 The Manager of the Customer Service Division of a Major

question 91

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a videocassette recorder made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1, the possible responses to the question "Are you happy, indifferent, or unhappy with the performance per dollar spent on the videocassette recorder?" result in

• A) an interval scale variable.
• B) a nominal scale variable.
• C) a ratio scale variable.
• D) an ordinal scale variable.

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Definitions:

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A software tool designed to identify and prevent unwanted email messages from reaching a user's inbox.

Email

A method of exchanging digital messages across the Internet using devices, allowing users to send and receive messages electronically.

Null Hypothesis

A statement or hypothesis that suggests there is no statistical significance in a set of given observations, essentially a default or initial hypothesis.

Alternative Hypothesis

The hypothesis that proposes a significant difference exists between groups or variables, contrasting the null hypothesis.