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As Vanessa worked on the problem, she reported out loud, "No, that option doesn't seem to work. No, that doesn't work either." Then Vanessa abruptly shouted, "I think I've got it!" These reports seem to capture the phenomenon called
Negative Message
Communication that conveys a refusal, rejection, or other unfavorable information, often requiring careful wording to maintain goodwill.
Apologies
Expressions of regret for past actions or statements, often used to mend relationships or acknowledge mistakes.
Maintain Goodwill
The ongoing effort to foster positive relationships and perceptions among stakeholders, customers, or within a community.
Feel Fair
is not a recognized key term. NO.
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