Consider Using a Buffer When Writing a Bad-News Message to Customers

question 73

True/False

Consider using a buffer when writing a bad-news message to customers, employees, and readers you don't know.

---

Definitions:

Balance of Trade

The difference between a country's exports and imports of goods over a certain period, indicating the economic health of a nation.

Monetary Value

The worth of a good, service, or asset expressed in terms of money; often determined by market forces.

Difference

The distinct characteristic or aspect that sets something apart from others.

Leading Importer

A country, region, or business that is the largest buyer of goods from other countries or regions.