Typically, You Should Use the Direct Approach for a Bad-News

question 39

Multiple Choice

Typically, you should use the direct approach for a bad-news message if

• A) the reader is not likely to have an emotional response.
• B) the reader sent you a persuasive letter, not a routine letter.
• C) the reader is not expecting a negative response.
• D) the negative news involves a significant matter.
• E) you do not have a close relationship with the reader.

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Definitions:

Charismatic

Possessing a compelling charm or appeal that inspires devotion or attraction in others.

Sociable

Disposed to or conducive to companionship with others.

Laissez-faire

An economic doctrine that opposes governmental intervention in market exchanges, advocating for a free market system.

Democratic

Pertaining to a system of government by the whole population or all the eligible members of a state, typically through elected representatives.