Which of the Following Should You Not Do in a Goodwill

question 115

Multiple Choice

Which of the following should you not do in a goodwill message?

• A) Write out of a sense of kindness or friendship.
• B) Write promptly so the event is still fresh in the reader's mind.
• C) Use a direct organizational plan.
• D) Mention a business objective.
• E) State your main idea early in the message.

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Definitions:

Degree of Operating Leverage

A measure of how sensitive a company's operating income is to a change in sales, indicating the proportion of fixed costs in the business's cost structure.