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Listening contributes to employee engagement, creating a culture where employees feel passionate about their company and are enthusiastic about their jobs.
External Failure Costs
Costs associated with defects that are found after the product reaches the customer, including returns, repairs, and lost sales.
Schedule Of Activity
A detailed plan or timetable of expected or required actions and events over a given period.
Costs
An amount that must be paid or spent to buy or obtain something.
Factory Overhead
All indirect costs associated with manufacturing, such as utilities, maintenance, and salaries of supervisors, not directly tied to a specific product.
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