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A Good Single Measure of Performance for a Sales Force

question 73

True/False

A good single measure of performance for a sales force would be the ratio of sales to new customers to total sales.


Definitions:

Quality

The degree to which a good, service, or idea meets the demands and requirements of customers.

Operations

The day-to-day activities and tasks involved in running a business or organization, focusing on the creation and delivery of products or services.

Production

The process of creating goods and services from various resources, involving stages such as planning, designing, and manufacturing.

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