Job Dissatisfaction Is More Likely to Translate into ________ When

question 97

Multiple Choice

Job dissatisfaction is more likely to translate into ________ when employees feel or perceive they have many available alternatives and when employees have high human capital.

• A) high productivity
• B) employee engagement
• C) increased customer satisfaction
• D) turnover
• E) organizational citizenship behavior

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Definitions:

Positive Discipline

A management strategy that focuses on encouraging good behavior in employees through positive reinforcement rather than punishment.

Punishment

A method used to discipline or correct undesirable behavior, typically by enforcing a penalty or negative consequence.

Employee Relations Practices

Practices that aim to maintain positive relationships between an organization and its employees, focusing on open communication, conflict resolution, and fair treatment.

Productivity

A measure of the efficiency of a person, machine, factory, system, etc., in converting inputs into useful outputs.