Logan Is an Employee Who Processes Health Insurance Forms

question 61

Multiple Choice

Logan is an employee who processes health insurance forms. Initially he was criticized by his supervisor for sloppy work, but thereafter he improved considerably. Now he consistently processes his forms without errors and even does more than his fair share of work. However, Logan's supervisor has not responded to the extra effort he has put in, giving him no praise or monetary benefits. This leads Logan to believe that his supervisor is biased against him. According to the expectancy theory, in this situation, there is a problem in the ________ relationship.

• A) rewards-personal goals
• B) performance-awareness
• C) performance-reward
• D) performance-objectives
• E) performance-achievement

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Definitions:

Alien Tort Claims Act

A U.S. statute that allows foreign nationals to sue in U.S. courts for violations of international law.

Civil Actions

Legal proceedings initiated by individuals or entities seeking to resolve non-criminal disputes or claims.

U.S. Courts

Judicial bodies within the United States responsible for interpreting and applying laws, ranging from federal to state levels.

Jurisdictional Problems

Issues arising from the question of which court or authority has the right to hear a case, due to geographical location or nature of the legal matter.