CalTrack Services Has Been Facing Employee-Related Issues Like Decreased Productivity

question 30

Multiple Choice

CalTrack Services has been facing employee-related issues like decreased productivity, low morale, and poor organizational commitment in recent times. At a meeting to discuss strategies to address these issues of immediate concern, Joe McEnroe, the production manager, proposed that the roles of employees working on key projects be enhanced to increase autonomy. He felt that this would enhance productivity, motivation, and accountability. Taking a cue from McEnroe, Paul Wilbur suggested job rotation as a solution to the problem they were facing. Wilbur felt that a change of job roles would make the employees keener to learn and perform. He emphasized that job rotation would help management create a larger skill base to choose from, depending on the needs of specific projects.
-Which of the following, if true, would weaken the argument of adopting job rotation?

• A) The employees of the company have similar skill sets which are suited to transfer of learning.
• B) The company has been conducting professional training programs to keep all employees up-to-date with the developments in the field.
• C) AmWeb, one of the major rival firms, witnessed a substantial rise in profits following its cross-training program for employees.
• D) The research evidence favoring job rotation has rarely used samples from the service industry.
• E) The company is now entering its busiest business season with multiple project deadlines.

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Definitions:

Positive Stressor

An event or situation that causes stress but is perceived as beneficial or motivating, leading to improved performance or well-being.

Distress

Emotional, mental, or physical strain or suffering that can negatively impact well-being.

Coping Strategy

Techniques or methods that individuals use to deal with stressful situations or emotions.

Emotion-Focused

A coping strategy in which individuals seek to manage their emotional response to a situation rather than trying to change the situation itself.