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High-status members of groups are often given less freedom to deviate from norms than are other group members.
Amarula
A South African cream liqueur made from the fruit of the Marula tree.
Customer Relationship Management
A strategy for managing an organization's interactions with current and potential customers, often involving the use of technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
Social Media Awareness
The knowledge and understanding of how social media works and its impact on society.
Customer Service
Assistance and support provided by a company to those people who buy or use its products or services.
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