While Observing the Departments in His Division, Gordon Notices That

question 86

Multiple Choice

While observing the departments in his division, Gordon notices that some managers with wide spans of control seem to perform more effectively than other managers with similarly sized spans of control. Which of the following statements is most likely to be true regarding the high-performing managers?

• A) These managers are paid higher salaries than the low-performing managers.
• B) These managers have external locus of control.
• C) The employees within their departments tend to compete to reach productivity goals, which boosts performance.
• D) The employees within their departments score high on agreeableness.
• E) The employees within their departments are highly skilled and very knowledgeable about their jobs.

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Definitions:

Management Fee Revenue

Income earned by an entity for providing managerial services or advice to other companies.

Supplying Service

The act of providing a service to customers, clients, or inside an organization as opposed to delivering a tangible product.

Cost

The amount of money or resources expended to acquire an asset, service, or achieve a specific objective.

Cash

Money in the form of currency, which includes bills and coins, that can be used to purchase goods and services.