Limited Focus of Change Is a Major Source of Resistance

question 45

Multiple Choice

Limited focus of change is a major source of resistance to change that originates from an organizational source. It indicates that ________.

• A)groups in the organization that control sizable resources often resist change
• B)changes in organizational patterns may threaten the expertise of specialized groups so these groups tend to resist change
• C)organizations have structural inertia that acts as a counterbalance to sustain stability
• D)organizations consist of a number of interdependent subsystems and one can't be changed without affecting the others
• E)even if individuals want to change their behavior, group norms may act as a constraint

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Definitions:

Prospecting

The process of identifying potential customers or sales leads.

Sales

The process of selling products or services to customers, often involving strategies to convince them of the value of the offering.

Sales Lead Club

A group or organization that focuses on generating and sharing potential customer contacts among its members.

Call Reluctance

The hesitation or fear of making outbound sales calls or contacting potential customers, often based on fear of rejection or failure.