Examlex
If the inputs of the composite unit in DEA are greater than the inputs for an individual unit,then the composite is more efficient.
Service Blueprinting
A tool used in service design to visualize the service process, points of customer contact, and the physical evidence of a service from a customer's perspective.
Provider's Interaction
The engagement and communication between a service provider and their clients or customers, often critical to service delivery and satisfaction.
Customer
An individual or organization that purchases goods or services from a business.
Goods Made to Order
Products that are manufactured or prepared specifically according to the customer's specifications only after the order is received.
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