Which of the Following Activities Would Represent a Customer-Friendly Approach

question 2

Multiple Choice

Which of the following activities would represent a customer-friendly approach in a healthcare setting? (Select all that apply.)

• A)Using a local anesthetic before inserting a needle into a child's arm
• B)Repeating patient history information to the admitting clerk, the admitting nurse, and the ultrasound technician
• C)Ensuring that birthing preferences are on file and available when a laboring mother comes in
• D)Providing support to families when a family member is brought into trauma

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Definitions:

Units Started

The number of items that have begun the manufacturing process but may not yet be completed.

Accountable Care Organization

A group of healthcare providers who come together to give coordinated high-quality care to Medicare patients, aiming at reducing costs.

Health Care Reform

Efforts and policies aimed at improving and expanding access to health care services, reducing costs, and improving the quality of care.

Heart Failure

A chronic condition in which the heart is unable to pump efficiently, leading to insufficient blood flow to meet the body's needs.