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SCENARIO 7-6 Online Customer Service Is a Key Element to Successful Online

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SCENARIO 7-6
Online customer service is a key element to successful online retailing.According to a marketing survey,37.5% of online customers take advantage of the online customer service.Random samples of 200 customers are selected.
-Referring to Scenario 7-6, _____% of the samples are likely to have less than 37.5% who take advantage of online customer service.


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