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Minor-Points Close
A close in which the salesperson asks the prospect to make a low-risk decision on a minor element of a product.
Balance-Sheet Close
A sales technique where the salesperson presents a summary of the costs and benefits of a product or service to the customer, similar to a balance sheet in finance.
Unethical Close
A closing technique in sales that relies on manipulative or deceitful practices to secure a sale, often disregarding the best interest of the customer.
Q5: Refer to Exhibit Palmer Pens.Now, suppose the
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