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Explain the significance of the following ratios (i.e., how are they applied in the "real world"): Food cost, labor cost, and pour/cost percentage.
Change Agent
A person or thing that drives or facilitates transformation within an organization.
Resistance
Opposition to change or the refusal to accept new ideas, practices, or conditions, often driven by fear, misunderstanding, or vested interests.
Organisation Development
A domain dedicated to growing knowledge and efficacy of individuals to achieve improved organizational change and performance through research, theory, and practical application.
Behavioural Science
The study of human and animal behavior through observation and experimentation, seeking to understand and predict behaviors.
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