Internal Customers Are

question 6

Multiple Choice

Internal customers are

• A) those who have checked into the hotel
• B) those who have been seated in a restaurant dining room
• C) loyal customers who return often
• D) the employees

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Definitions:

Alfred Adler

A psychologist and founder of the school of individual psychology, he emphasized the importance of feelings of inferiority and the drive for superiority in human behavior.

Subconscious Influence

The impact on an individual's thoughts, feelings, and behaviors by processes beneath the conscious level of awareness.

Style of Life

A concept introduced by Alfred Adler, suggesting that individuals develop unique methods of achieving self-ideals and goals which guide their behavior.

Achieving Superiority

The pursuit and accomplishment of reaching a higher status, skill level, or quality compared to others.