After Completing His Sales Presentation, Jerald's Client Expressed Her Concerns

question 208

Multiple Choice

After completing his sales presentation, Jerald's client expressed her concerns and questioned some of the details of the sales proposal. An effective salesperson would:

• A) downplay these objections and push to close the sale as quickly as possible to avoid the endless questions that some customers ask.
• B) address her concerns and develop a better relationship.
• C) consider revising the presentation so that next time customer concerns and objections can be avoided.
• D) bring in the top executives of the company to close the sale.

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Definitions:

Lusitania

A British ocean liner sunk by a German submarine in 1915, an event that contributed to the United States' decision to enter World War I.

American Investments

Funds or capital invested in the United States by entities, aiming at achieving financial returns or strategic objectives.

War Aims

War Aims are objectives that a country seeks to achieve through the outbreak and conduct of war, often including territorial gains, demilitarization of enemies, or sociopolitical changes.

Committee on Public Information

A government agency created during World War I to distribute propaganda and information to the public, promoting support for the war effort.