If Management and Union Officials Cannot Resolve a Grievance, A(n)

question 197

Multiple Choice

If management and union officials cannot resolve a grievance, a(n) ________ is asked to listen to the arguments of each side and to make a decision that both sides will have to comply with.

• A) confirmer
• B) counselor
• C) arbitrator
• D) mediator

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Definitions:

Less Respect

The condition of being regarded with diminished esteem or honor.

Attributions

The process by which people explain the causes of their own and others' behaviors, often categorizing these explanations into internal or external factors.

Emotional Responses

Reactions governed by feelings, such as happiness, anger, or sadness, in response to stimuli or thoughts.

External Factor

An influence originating outside an individual or system that can impact the outcome of processes or behaviors.