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In addition to focusing on controls,COBIT 5 expands its scope by incorporating which of the following broad perpsectives?
Package Carriers
Companies specialized in the transportation and delivery of packages and parcels to designated locations.
Existing Delivery Network
The pre-established system of routes and logistics operations an organization uses to distribute products or services to its customers.
Transportation
The movement of people or goods from one location to another through various modes such as rail, road, air, or sea.
Omni-Channel Experience
A multi-channel approach to sales that seeks to provide customers with a seamless shopping experience, whether they are online from a desktop or mobile device, by telephone, or in a brick-and-mortar store.
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