Figure 25-4
the Following Information Is Available for Wilson Trailer

question 25

Multiple Choice

Figure 25-4
The following information is available for Wilson Trailer Company, which sells two products: $$\begin{array} { l c c } & \text { Trailer A } & \text { Trailer B } \\\text { Processing time } & 2 \text { hours } & 4 \text { hours } \\\text { Vinyl cover used } & 16 \text { sq. ft. } & 12 \text { sq. ft. } \\\text { Selling price } & £ 50.00 & £ 80.00 \\\text { Variable cost } & £ 35.00 & £ 50.00 \\\text { Fixed cost } & £ 10.00 & £ 20.00\end{array}$$ There are 100 hours available in the plant and 75 square metres of vinyl available per operating period.
-Refer to Figure 25-4. What is the objective function for maximizing profits?

• A)Maximize £15A + £30B
• B)Maximize £50A + £80B
• C)Maximize £35A + £50B
• D)Minimize £15A + £30B

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Definitions:

Service Quality

The degree to which a delivered service meets the expectations of the customer, often assessed through dimensions like reliability, assurance, tangibles, empathy, and responsiveness.

Empathy

The ability to understand and share the feelings of another person.

Service Quality

The assessment of how well a service meets or exceeds customer expectations, often related to factors like responsiveness, assurance, and empathy.

Tangibility

The physical existence of a product, making it possible to touch, see, and directly experience it.