A Manager That Assigns Challenging Tasks That Can Be Completed

question 12

Multiple Choice

A manager that assigns challenging tasks that can be completed with hard work is best described as using which motivation theory?

• A) hierarchy of needs
• B) two-factor
• C) acquired needs
• D) equity
• E) goal-setting
• F) expectancy
• G) reinforcement

---

Definitions:

Service Improvements

Efforts made to enhance the quality, efficiency, and effectiveness of services offered by businesses or organizations to better meet customer needs.

Bolstering Self-Esteem

The process of enhancing one's own sense of self-worth or value through internal or external means.

Highest-Quality Service

The most superior level of service delivery that exceeds customer expectations.

Personal Attacks

Negative or critical comments aimed at demeaning or insulting someone rather than addressing the argument or issue at hand.