When We Talk About "Front-Office" Capabilities of Today's ERP Systems

question 61

Multiple Choice

When we talk about "front-office" capabilities of today's ERP systems, we are referring to which of the following?

• A)The payroll functions
• B)The human resource functions
• C)The administrative functions
• D)none of the above

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Definitions:

Manufacturing Cycle Efficiency (MCE)

A performance metric that measures the efficiency of the manufacturing process, calculated as the value-added time divided by the total cycle time.

Quality of Conformance

The degree to which a product or service meets the specified standards and customer expectations.

Balanced Scorecard

A strategic planning and management system used to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor performance against strategic goals.

Process-Oriented Measures

Metrics used to evaluate the effectiveness and efficiency of a process within an organization.