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Telephone surveys have the following benefits compared to personal interviews except:
Subcontracting Cost
Expenses incurred when a company hires external suppliers or service providers to perform certain tasks or functions that are part of the production process.
Stockout Cost
The financial impact associated with running out of stock, including lost sales, backorder processing, and customer dissatisfaction.
Inventory Holding Cost
The expenses associated with storing unsold goods, including warehousing, insurance, and spoilage costs.
Yield Management Principles
Strategies used in revenue management to adjust prices and inventory in response to demand, in order to maximize revenue or yield.
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