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One of the Most Important Concerns for Guests in a Hotel

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One of the most important concerns for guests in a hotel is


Definitions:

In-group

Refers to a group with which an individual identifies and feels a part of, often leading to a sense of belonging and loyalty.

Vertical Dyadic Relationships

Interactions between leaders and followers that are unique and differ across dyads within the same organizational setting.

LMX

Leadership Member Exchange, a theory that focuses on the relationship between leaders and subordinates, emphasizing that different types of relationships may lead to varying levels of resource allocation.

Employees

Persons who work for another individual or organization under an agreement of employment, typically in exchange for salary or wages.

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