We Measure Results to Compare with Expectations

question 14

Multiple Choice

We measure results to compare with expectations. What is measured may be more important than how, as in the case of

• A) food costs
• B) profits
• C) manager's reports
• D) labor costs
• E) time management

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Definitions:

Skills

Abilities and expertise acquired through practice and education, which allow individuals to perform tasks effectively.

Knowledge Potential

The capacity or ability of individuals or organizations to acquire, develop, and utilize knowledge for innovation or improvement.

Performance Management

A systematic process by which an organization involves its employees in improving organizational effectiveness through objective setting, feedback, and coaching.

Leadership Development

The process of training and developing skills in individuals to enable them to lead teams, projects, or organizations effectively.