A State-Of-The-Art Gym Provides a Separate Recreation Area Where Customers

question 81

Multiple Choice

A state-of-the-art gym provides a separate recreation area where customers can play chess, scrabble, and table tennis.Not many customers use this facility.This lack of perception of customer expectation on the part of the gym reflects the gap.

• A)communication
• B)delivery
• C)standards
• D)knowledge
• E)criterion

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Definitions:

National Insurance

A system of compulsory payments made by employees and employers to fund various types of state benefits and healthcare.

Easements

Rights granted to use the property of another for a specific purpose, such as right of way.

Fixtures

Items that are originally personal property but become real property when attached in a permanent manner to land or a building.

Lost Property

Property that is found where it appears to have been left unintentionally, such as items lost by their rightful owner.