Joss Bought a Refrigerator

question 109

Multiple Choice

Joss bought a refrigerator.The refrigerator came with a warranty, free delivery, and free after- sales service.The warranty, free delivery, and after-sales service constitute the:

• A)augmented product.
• B)product mix.
• C)customer lifetime value.
• D)brand quality.
• E)core customer value.

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Definitions:

American Industry

The sector of the United States economy involved in the production of goods and services, characterized by its evolution from agrarian to industrial to technological focus.

Second World War

A global conflict that lasted from 1939 to 1945, involving most of the world's nations and marked by significant events like the Holocaust and the use of atomic bombs on Japan.

Selective Training and Service Act

The 1940 law that initiated the first peacetime draft in United States history, requiring men of certain ages to enroll for potential military service.

Peacetime Draft

The mandatory enrollment of individuals into national military service during periods when the country is not officially at war.