A New Hotel in the City Styles Its Rooms in a Contemporary

question 111

Multiple Choice

A new hotel in the city styles its rooms in a contemporary manner and provides modern amenities such as wireless Internet and a 3-D gaming arena that caters to the younger population.These facilities represent which of the following service dimensions?

• A)empathy
• B)responsiveness
• C)reliability
• D)assurance
• E)tangibles

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Definitions:

Asian American Men

Males of Asian descent living in the United States, who may experience unique cultural, social, and identity challenges and dynamics.

Hispanic/Latino Men

Males who identify with Hispanic or Latino heritage, encompassing a diverse group linked by common cultural, linguistic, or ancestral ties.

Non-Hispanic White Men

Men who identify as White and do not have a Hispanic or Latino ethnic background, often used in demographic contexts.

Anal Warts

Small growths or bumps that appear around the anus, caused by the human papillomavirus (HPV).