Which of the Following Methods Used by Service Providers to Reduce

question 37

Multiple Choice

Which of the following methods used by service providers to reduce delivery gaps gives customers a greater degree of control over the services?

• A)empowering employees
• B)using technology
• C)achieving goals through training
• D)evaluating service quality
• E)supporting service providers

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Definitions:

Absorption Peak

The wavelength or region of the electromagnetic spectrum where a substance absorbs the most light, often used in spectroscopy for identification.

Thylakoid Membranes

Membrane-bound compartments inside chloroplasts and cyanobacteria, site of the light-dependent reactions of photosynthesis.

Hydrocarbon Side Chain

A part of a molecule that consists only of hydrogen and carbon atoms, attached to the core structure, influencing the properties and reactivity of the molecule.

Porphyrin Ring

A complex organic ring structure found in many important biological molecules, such as heme, which is central to oxygen transport in blood.