A Local Utilities Company Has Setup an Online Mechanism to Pay

question 38

Multiple Choice

A local utilities company has setup an online mechanism to pay bills which provides information to customers online so that the customers do not have to drive down to the local office.This service has improved customer satisfaction immensely and encouraged timely payment and resolution of issues.This strategy helps to reduce the company's:

• A)knowledge gap.
• B)delivery gap.
• C)communication gap.
• D)standards gap.
• E)communion gap.

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Definitions:

Lung Cancer

A type of cancer that begins in the lungs, often associated with smoking and characterized by uncontrolled cell growth in lung tissue.

Visceral Pain

Pain that originates from the internal organs and is often described as a deep, aching, or gnawing sensation.

Peripheral Nerves

Nerves that extend from the brain and spinal cord (central nervous system) to the rest of the body, transmitting sensory and motor information.

Dorsal Horn

The dorsal region of the spinal cord that receives sensory information from the body before it is transmitted to the brain.