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When Many Firms Sell Closely Related but Not Homogeneous Products

question 21

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When many firms sell closely related but not homogeneous products, this is called:


Definitions:

Knowledge Workers

Employees whose primary capital is knowledge, such as programmers, pharmacists, architects, engineers, scientists, design thinkers, public accountants, lawyers, and academics, whose job is to "think for a living."

Outsourcing

The practice of hiring external firms or individuals to perform tasks, handle operations or provide services that are either difficult to manage or are outside the company's expertise.

Human Resource Outsourcing

The practice of contracting out human resource functions, such as recruitment and payroll, to an external provider.

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