When Determining Trainees Needs Using Observation, a Trainer May

question 31

Multiple Choice

When determining trainees needs using observation, a trainer may:

• A) watch trainees work in their natural environment
• B) watch videos of trainees working in their natural environment
• C) examine report to determine skill levels of trainees
• D) all of the above
• E) only a and c

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Definitions:

Analyzing the Audience

The process of examining and understanding the characteristics, needs, and preferences of the intended recipients of a message.

Conducting Research

The systematic investigation into and study of materials and sources to establish facts and reach new conclusions.

Employee Benefit Costs

The expenses incurred by employers to provide non-wage compensations such as health insurance, retirement plans, and time off to their employees.

Capturing Listeners' Attention

The act of engaging an audience's interest or focus at the beginning of a communication.