____ Is a Set of Generic Standards Used to Document

question 53

Multiple Choice

____ is a set of generic standards used to document, implement, and demonstrate quality management and assurance systems.

• A) benchmarking
• B) Six Sigma
• C) ISO 9000
• D) ISO 14000

---

Definitions:

Abnormal Behavior

Actions or behaviors that deviate significantly from what is considered normal or typical.

Personal Distress

A negative emotional response individuals feel when witnessing others in distress, motivating them to alleviate both their own and others' suffering.

Function Normally

The ability of an organism, system, or mechanism to operate or perform within its expected parameters, without impairment or dysfunction.

DSM-IV-TR

The Diagnostic and Statistical Manual of Mental Disorders, Fourth Edition, Text Revision; a manual published by the American Psychiatric Association detailing criteria for diagnosing mental disorders.