Many Services Base Their Success on Building a Group of Satisfied

question 156

Multiple Choice

Many services base their success on building a group of satisfied customers who use their services repeatedly over time. This critical component of success is referred to as:

• A) partnerships.
• B) heterogeneity.
• C) inseparable clientele.
• D) perishability.
• E) client-based relationships.

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Definitions:

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