Training of Employees Is More Important in Low-Contact Services Than

question 23

True/False

Training of employees is more important in low-contact services than in high-contact services.

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Definitions:

Highly-Educated Workers

Individuals in the workforce who have attained a high level of education, typically denoted by college degrees or other advanced certifications.

Low-Skilled Workers

Workers with minimal training or qualifications who typically perform simple tasks and earn lower wages.

Minimum Wage

The lowest legal wage that can be paid to most workers.

Unemployed Workers

Unemployed workers are individuals who are actively looking for employment but are not currently employed.