Scenario 3.3 Use the Following to Answer the Questions

question 184

Multiple Choice

Scenario 3.3
Use the following to answer the questions.
Hershey Foods was founded in the nineteenth century by Milton Hershey, who had a strong ethical value
system always show integrity, be honest, and respect others. Hershey felt it was important to provide high-quality goods and services of real value at competitive prices that provide an adequate return on investment. He also founded the Milton Hershey School, operating today as a cost-free, private home and school dedicated to helping children with social needs and limited resources. The company also focuses on environmental issues, such as reducing waste by 360,000 pounds annually by redesigning Hershey's Syrup caps. Hershey Foods has an ethics compliance program that includes a code of ethics and training, guidelines for handling legal and ethical issues, an 800 number for assistance with ethical issues, and support from supervisors and human resource managers in dealing with ethical issues. However, in the last few years, Hershey has been criticized by several advocacy groups concerning the sourcing of its chocolate from West Africa where many of the companies use child labor. While Hershey is the largest chocolate candy producer in America, it lags behind other major chocolate producers with regard to certifying its chocolate as child labor-free.
-Refer to Scenario 3.3. The criticism of Hershey's sourcing for chocolate is an example of , while the potential use of child labor to produce Hershey products impacts its level of commitment to .

• A) consumerism; organizational culture
• B) ethics; social responsibility
• C) shareholder orientation; social responsibility
• D) ethical climate; ethics
• E) consumerism; sustainability practices

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Definitions:

Technology

Refers to the application of scientific knowledge for practical purposes, especially in industry.

Organizational Design

The process of structuring an organization's strategy, roles, responsibilities, and processes to achieve its goals and objectives effectively.

Analyzability

The extent to which a problem or system can be understood and examined through logical investigation.

Structure Follows Strategy

A principle that organizational structure should be designed to facilitate the strategic objectives the organization seeks to achieve.