ISO 9001:2008 Provides a Tested Framework for a Systematic Approach

question 1

Multiple Choice

ISO 9001:2008 provides a tested framework for a systematic approach to consistently delivering product that satisfies customers' expectations by managing:

• A) supplier relationships.
• B) total cost of ownership.
• C) process capability.
• D) six sigma.
• E) organizational processes.

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Definitions:

Conversion Effect

The phenomenon where people holding minority views influence individuals in the majority, leading to a change in beliefs or attitudes.

Contradictory Strategies

Approaches or methods that oppose each other, often leading to confusion or a lack of clear direction.

Advantageous Situations

Scenarios that present favorable conditions or opportunities likely to benefit an individual or group.

Behavioural Style

Behavioural style pertains to an individual's consistent patterns of actions and reactions, showcasing their preferred way of behaving, responding, and communicating in various situations.